01 / BUILD
// FULL-SERVICE IT · AZERBAIJAN · GERMANY
All your company's IT, handled by one team
UI/UX design, software, web and mobile apps, CRM/ERP/HRM systems, cloud and DevOps, servers and networks, help desk and IT consulting. The engineers who build your systems also run and support them afterwards.
- 15+ years · 100+ projects
- All work under NDA
- SLA-backed support
Companies we work with
- Kraton Clinic
- Propify
- LNTB
- Edeland
- Edelone
- GreenNec
- ClickClickPlay
- Medogate
- Earth Greening
- Babek Plaza
SERVICES
Services in three areas
From UI/UX design to the help desk, our 13 services fall into three areas. You can see what each one includes below.
02 / RUN
Keeping your systems stable
03 / SUPPORT
Looking after your IT every day
SELECTED WORK
Examples from real projects
All of these projects are live. Open them and see for yourself.
Build · Healthcare · Clinic management system
Kraton Clinic
- The challenge
- A multi-specialty clinic (surgery, aesthetic medicine, outpatient care, women's, men's and children's health) needed more than a website: one system for everything it does, from reception to lab results.
- What we built
- A clinic portal: website, reception module, doctor profiles, patient management and lab results in one system, available on the web and on mobile.
- The result
- The clinic's daily work, from reception to lab results, runs in one system.
Build · Dental practice software · SaaS product
GateDent
- The challenge
- Dentists and dental clinics kept track of patients, appointments and payments in paper diaries and in programs that didn't talk to each other.
- What we built
- Cloud-based dental practice software: patient records, an appointment calendar, an odontogram, treatment plans, finance, inventory and lab orders in one dashboard. Patients get WhatsApp notifications, each staff member gets permissions per module, and the dashboard is multilingual.
- The result
- A working SaaS product: dentists and clinics sign up on their own and try it free for 7 days. We built it, and we run it too.
Run · Digital signage · Cloud platform
ClickClickPlay
- The challenge
- Updating content on screens across several locations meant USB sticks and manual work. It was slow, mistakes happened, and nobody could check which screen was showing what.
- What we built
- A cloud platform that runs every screen from one dashboard. Content is scheduled in advance, updates reach all locations within seconds, and proof-of-play reports come back to the dashboard.
- The result
- Screen content is now changed from the office. Nobody needs a USB stick any more.
More projects
MedogateHealthcare · Doctor search and online booking platformA doctor search and online booking platform for Azerbaijan: search by specialty, city and district, online appointments, electronic medical records with test results, and a mobile app.(opens in a new tab)
EdeloneLogistics · Fleet management platformA modular fleet platform for courier, delivery and service companies: vehicles, routes, servicing, fuel and finance in one system, with live dispatch, a damage map and five languages.(opens in a new tab)
GreenNecGarden care & snow clearance · WebsiteA website for a garden-care and snow-clearance company in the Coburg region of Germany: services, an interactive before-and-after comparison, a gallery and free consultation requests.(opens in a new tab)
Earth GreeningTree planting · Web platformA platform for a tree-planting service in Brandenburg, Germany: orders from individuals and companies, gift trees, and GPS coordinates, photos and a digital certificate for every tree.(opens in a new tab)
WHY US
One partner instead of five vendors
Companies often buy software, infrastructure and support from separate vendors. This is what changes when one team takes on all of it:
| Topic | IT Outsource 360 | Separate vendors |
|---|---|---|
| Scope | Design, software, cloud, network and support in one team | A separate vendor for each area |
| Who you talk to | The engineer who does the work | A manager first, then a chain of subcontractors |
| Accountability | One contract, one party responsible | When something goes wrong, vendors blame each other |
| After handover | Ongoing support and monitoring under an SLA | A separate contract, or no support at all |
| Confidentiality | Every engagement under an NDA | Agreed separately with each vendor |
Scope
IT Outsource 360: Design, software, cloud, network and support in one team
Separate vendors: A separate vendor for each area
Who you talk to
IT Outsource 360: The engineer who does the work
Separate vendors: A manager first, then a chain of subcontractors
Accountability
IT Outsource 360: One contract, one party responsible
Separate vendors: When something goes wrong, vendors blame each other
After handover
IT Outsource 360: Ongoing support and monitoring under an SLA
Separate vendors: A separate contract, or no support at all
Confidentiality
IT Outsource 360: Every engagement under an NDA
Separate vendors: Agreed separately with each vendor
HOW WE WORK
From the first meeting to ongoing support
- 01
Discovery & analysis
In the first meetings we learn how your processes work today and pin down the problem and the goals together.
- 02
Design & planning
We settle the architecture, the technologies and the work plan: what gets done, in what order and when.
- 03
Build
The software is written, the cloud environment set up and the servers configured, and all the parts are joined into one system.
- 04
Run & Support
We take the system live. Monitoring runs 24/7, and the help desk handles requests from users.
WHERE WE WORK
We work across Azerbaijan and Germany
Our offices are in Baku and Berlin. We take on projects anywhere in both countries.
Azerbaijan
Office: Baku
- Baku
- Sumgayit
- Ganja
- Mingachevir
- Khirdalan
- Shirvan
- Nakhchivan
- Lankaran
- Shaki
- Yevlakh
- Guba
- Gabala
- and many more
Germany
Office: Berlin
- Berlin
- Hamburg
- Munich
- Cologne
- Frankfurt
- Stuttgart
- Düsseldorf
- Leipzig
- Dortmund
- Essen
- Bremen
- Dresden
- Hanover
- Nuremberg
- and many more
Hand your IT over to us
Whether you need new software, infrastructure work or day-to-day IT support, tell us about it. We'll suggest an option that suits you.