Question 1

What kinds of software and IT services do you provide?

Accepted Answer

We deliver full-cycle digital and technology solutions for businesses. This includes building custom mobile apps and SaaS platforms from the ground up, developing internal corporate software, cloud migration, setting up network and server infrastructure, as well as modern security systems (firewalls, IP cameras, card access and turnstiles).

Question 2

How do you ensure the security and confidentiality of projects?

Accepted Answer

Every engagement is governed by a legally binding NDA (Non-Disclosure Agreement). Our source code base and client data are stored in fully encrypted cloud environments. At the infrastructure level, we configure industry-standard cybersecurity policies and Fortinet/Sophos firewall appliances to prevent external intrusions into internal networks.

Question 3

Can you migrate our existing physical servers to a cloud infrastructure?

Accepted Answer

Yes. Our specialists analyse your company's legacy on-premise physical servers and migrate them quickly to AWS, Google Cloud (GCP) or secure local data centres. Thanks to 'Blue/Green deployment' and containerisation (Docker/Kubernetes), the process runs with zero downtime — that is, without disrupting your day-to-day operations.

Question 4

Do you provide an SLA (Service Level Agreement) for your services?

Accepted Answer

Yes. Our professional IT support and Help Desk services are formalised under an official SLA. The agreement precisely defines response and resolution times by issue severity (critical, high, medium, low), guaranteed uptime and other service-quality metrics.

Question 5

Do you train our in-house team to manage newly implemented systems?

Accepted Answer

Absolutely. Whether it's software (SaaS, CRM, etc.) or the deployment of network and biometric access systems, we run official training sessions for your in-house team afterwards. We hand over comprehensive engineering documentation and video guides that cover every process and management procedure.

Question 6

What are the benefits of IT outsourcing for our company?

Accepted Answer

IT outsourcing frees you from the cost of keeping expensive full-time IT staff on the payroll, while giving you access to an entire team experienced across different areas (networking, programming, system administration, cybersecurity). This way you cut costs and strengthen your technological resilience at the same time.

Question 7

How do you carry out the installation of biometric access, turnstile and camera systems?

Accepted Answer

First, we carry out an on-site survey of the facility and identify the security and access points. After the design stage, we lay the internal network cabling, install IP cameras, turnstiles and card-based or biometric (face recognition, fingerprint) access devices, and integrate them into the central software.

The Questions on Your Mind

Have Another Question?