Managed IT & help desk · Berlin & Brandenburg

IT support your team can actually reach.

A fast help desk, remote and on-site, plus independent IT consulting - all the reliability of an in-house IT department without the full-time cost. We keep your people working and your infrastructure honest.

Remote & on-site SLA response in minutes Independent IT audit
The cost of slow IT support

A full-time IT hire costs €60,000+ a year - and is off sick when you need them.

Every hour your team waits on a frozen laptop or a locked account is lost work. Managed IT gives you fast, reliable cover - remote and on-site - without carrying the headcount.

€60k+ / yr a full-time in-house IT hire
Book a free consultation
What you get

Support and advice, from one team.

Day-to-day help for your people and clear-eyed advice for your infrastructure - the two halves of a dependable IT partner.

Support / 01

Managed IT & Help Desk

Free yourself from the cost and burden of a full-time in-house IT employee. Our remote and on-site team quickly resolves your employees' day-to-day needs around computers, printers, networks and other IT equipment.

  • Fast Help Desk (SLA) - responding to requests via remote connection within minutes.
  • On-site Support - an express engineer visit for hardware issues that can't be solved remotely.
  • Equipment Maintenance - periodic inspection and cleaning against dust, viruses and outdated software.
  • New Employee Setup - new hires' computers, email and permissions ready to go.
Remote Support · On-site Support · User Management · Device Management
Support / 02

IT Consulting

We thoroughly review your existing technology infrastructure. By identifying inefficient servers and excess costs, we prepare a long-term, cost-effective technology roadmap aligned with your business goals.

  • Independent IT Audit - a professional report on the weak points of your infrastructure.
  • Cost Optimisation - savings of up to 20% by analysing server and software licensing costs.
  • Digital Transformation Plan - strategic advice for moving paper-based processes to cloud and mobile.
  • Infrastructure Planning - a technology roadmap that scales with your business.
IT Audit · Technology Strategy · Infrastructure Planning · Cost Optimisation
How support works

Help that is one message away.

1

You reach out

Email, call or message - no ticket maze. A real person picks it up, usually within minutes.

2

Remote first

Most issues are fixed on the spot over a secure remote session, so your team keeps working.

3

On-site when needed

Hardware or network problems that can't be solved remotely get an express engineer visit.

4

We stay ahead

Maintenance, updates and monitoring prevent the issues you would otherwise have to report.

One team, the whole stack

Part of your full IT partner.

We also build your software and run the infrastructure it sits on. Web development · Infrastructure · See all IT services →

Let's talk

Make daily IT someone else's job.

Give your team a number that answers and an infrastructure that's actually looked after. Free consultation, no obligation.